1. Introduction

Protecting your personal data is important to us. This Privacy Policy explains how Senior Force collects, uses, stores, and protects your personal data when you use our website, application, and related services ("Platform").

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

• Senior Force

• Email: privacy@seniorforce.eu

3. Personal Data We Collect

Information You Provide

• Name

• Email address

• Telephone number

• Address

• Profile information

• Skills and experience

• Messages and communications

• Uploaded content such as photos or documents

Technical Data

When you use our Platform, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Access times

• Usage and interaction data

Contract and Service Data

If you use our services, we may process:

• Booking and transaction details

• Payment-related information

• Customer support communications

• Service history

4. How We Use Your Data

We use personal data to:

• Provide and operate the Platform

• Create and manage user accounts

• Match users with clients or opportunities

• Respond to inquiries and customer support requests

• Send service-related notifications

• Improve our services and user experience

• Ensure security and prevent misuse

• Comply with legal obligations

• Send marketing communications where permitted

5. Legal Basis for Processing

We process personal data based on:

• Your consent

• Contract performance

• Legal obligations

• Legitimate business interests

• Protection against fraud, abuse, or security risks

6. Cookies and Analytics

We use cookies and similar technologies to improve functionality, analyze usage, and personalize content.

We may use third-party analytics services such as:

• Google Analytics

• Microsoft services

• Meta services

• LinkedIn analytics

You can control cookies through your browser settings.

7. Third-Party Services

We may use trusted third-party providers for:

• Hosting and cloud services

• Payment processing

• Email communication

• Analytics and advertising

• Customer support tools

• AI-powered assistance tools

These providers may process personal data only on our behalf and under appropriate contractual safeguards.

8. AI Services

We may use AI-based technologies, including Microsoft Azure OpenAI services, to improve communication and customer support.

Data submitted through AI features is processed securely and is not used to train public AI models.

9. Data Sharing

We may share personal data:

• With service providers supporting our operations

• Within our business network and partners

• Where required by law or authorities

• To protect legal rights or prevent fraud

We do not sell personal data.

10. International Data Transfers

Your personal data may be processed outside Switzerland or the European Economic Area (EEA). Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs).

11. Data Retention

We retain personal data only as long as necessary:

• To provide services

• To comply with legal obligations

• To resolve disputes

• To enforce agreements

Afterward, data is securely deleted or anonymized.

12. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: privacy@seniorforce.eu

13. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

14. Social Media

We maintain profiles on social media platforms such as LinkedIn, Facebook, Instagram, and others. Interactions on these platforms are subject to the privacy policies of the respective providers.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our Platform.

16. Contact

If you have questions regarding this Privacy Policy or data protection matters, please contact:

• Senior Force

• privacy@seniorforce.eu